Vendor Services
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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
15732
Cisco
4615
HPE
1103
Fortinet
1033
HP
1010
Zebra
581
Lenovo
393
SonicWall
391
APC
298
Extreme Networks
294
Dell
219
Veritas
135
CyberPower
114
Datalogic
87
Eaton
75
Microsoft
71
Red Hat
59
Datto
46
McAfee
38
Acronis
30
Epson
23
Palo Alto Networks
19
ASUS
18
EPOS
15
Logitech
12
Jabra
6
Ruckus
6
Kyocera
6
Ergotron
5
Cambium
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Samsung
2
Synology
2
Seal Shield
2
QNAP
2
Canon
1
Toshiba
5785
$0 - $300
5635
$300 - $800
5216
$800 - $2000
4974
$2000 - $5500
4843
$5500+
23469
Service
2571
Warranty
6020
1 Year
4381
3 Year
2158
5 Year
1138
4 Year
533
2 Year
59
7 Year
27
1 Month
25
1 Incident
19
12 Month
17
24 Month
14
36 Month
13
6 Year
9
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 3 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
15593
Phone Support
10941
Replacement
9603
Parts Replacement
9158
Web Knowledge Base Access
7735
New Releases Update
4804
Repair
2347
Diagnosis
2285
Software Update
1954
Software Upgrade
1784
Web Support
1676
Email Support
1433
Remote Diagnosis
916
Software Support
656
Accidental Damage Protection
567
Software Maintenance
459
Online Training
396
Defective Media Retention
384
Hardware Support
370
Intrusion Definition Update
365
Live Chat
321
Commissioning
307
Troubleshooting
299
Reporting
298
Hardware Maintenance
284
Online Return Material Authorization (RMA)
216
Configuration
209
Customer Dashboard
198
Logistics
188
Escalation Support
175
Installation
160
Consulting
156
Case Management
153
Online Support Tools Access
133
Escalation Management
116
Knowledge Base Access
113
Security Update
111
Comprehensive Coverage
107
Remote Monitoring
103
URL Database Update
103
Virus Definitions Update
102
Email Database Update
99
Cleaning
94
Firmware Upgrade
94
Training
84
Firmware Updates
75
Comprehensive Defective Material Retention
75
Fax-On-Demand
73
Spares Pool Management
69
Software Application Support
66
Monitoring
6625
On-site
3631
Service Depot
558
Carry-in
12
Carry-in/Service Depot
4
Carry-in/On-site
2
On-site/Service Depot